Hotel property-management platform Visual Matrix has integrated mobile key functionalities into its property-management system platform through Flexipass, a mobile key solution for hospitality providers. In addition to providing hotel revenue management tools and staff with productivity tools, Visual Matrix now helps hoteliers provide guests with a contactless experience.
A cloud-based solution that lets guests access a digital key in fewer than 30 seconds, Flexipass’s solution will be available through VM Mobile. The new mobile key feature, which includes contactless check-in and checkout services, aims to help hoteliers improve guest satisfaction while simultaneously streamlining operations, giving hoteliers operating with reduced staff the ability to divert labor otherwise spent checking in hotel guests.
Additional features available through VM Mobile include Guest Texting, which can automatically send welcome messages and notify guests when their room is ready for check-in. The configurable auto-response feature for common requests such as extra towels, swimming pool hours or a list of nearby restaurants saves staff time and offers instant accurate responses to guests. VM Mobile also provides hoteliers with staff productivity tracking features, creating repair work orders through mobile devices. For hotel management, VM Mobile provides instant access to reports summarizing team performance along with occupancy and front desk activity.
“Both of our teams knew that hoteliers today desire solutions that allow their properties to do more with less,” said Patrick Lomsdalen, Flexipass CEO and founder. “With our leading digital key technology and Visual Matrix’s award-winning PMS platform, we’ve worked together to create a unique solution that caters to their current platform.”