Hilton donating rooms to front-line medical professionals


Hilton and American Express, in partnership with Hilton’s ownership community, will donate up to 1 million hotel roomnights across the United States to front-line medical professionals leading the fight against COVID-19.

Beginning next week, Hilton and American Express will make rooms available without charge to doctors, nurses, emergency medical technicians, paramedics and other front-line medical staff who need a place to sleep, recharge or isolate from their families through the end of May.

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Hilton is working initially with 10 associations that collectively represent more than 1 million health-care workers to provide access to the program, which is designed to support individuals who otherwise would have to spend their own money on accommodations.

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“During this crisis, we have seen so many examples of medical professionals working in the most challenging circumstances, sacrificing their own needs for the greater good. They truly are heroes,” said Christopher J. Nassetta, Hilton’s president/CEO. “We are honored to extend our Hilton hospitality to them during this difficult time.”

American Express is investing alongside Hilton in the donation of the hotel rooms, which will be provided at or below cost by Hilton’s network of independent owners and franchisees.

“Our medical workers who are courageously and selflessly serving on the frontlines in the coronavirus crisis represent the best of who we are,” said American Express Chairman/CEO Stephen J. Squeri. “We’re honored to support this initiative with our longtime partner, Hilton, to provide the heroes in our communities a place to rest, recharge and help keep their loved ones safe during this time.”

Rooms will be available across a variety of Hilton brands, including Hampton by Hilton, Hilton Garden Inn, DoubleTree by Hilton and others. Hotels will be staffed by team members who have received additional training on relevant health and safety measures to safeguard their own and their guests’ well-being. Hotel rooms and common areas will continue to be sanitized using industrial-grade cleaners and updated cleaning protocols. In some high-demand locations, room availability may be limited at times.

Nassetta credited owners from Hilton’s portfolio for joining the effort. “Across the United States, owners of Hilton hotels of every brand are eager to support their communities and be part of the solution,” he said. “They have been instrumental in making this response possible.”

The following organizations will provide their networks with further details about booking rooms through this program, which is currently planned to cover stays from April 13 through May 31.

  • American Association of Critical Care Nurses
  • American College of Emergency Physicians
  • American Hospital Association
  • American Nurses Association
  • Emergency Medicine Residents’ Association
  • Emergency Nurses Association
  • National Association of Emergency Medical Technicians
  • Society of Critical Care Medicine
  • Society of Emergency Medicine Physician Assistants
  • Society of Hospital Medicine



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